What does the error "User could not be found" mean?

First, it's important to consider the timing of your purchase. If you've just acquired access to the Adapta One platform, it's possible that the system is still processing your transaction. In this case, I recommend waiting 5 to 10 minutes before trying to log in again. This brief interval is usually sufficient for all information to be properly registered in our database.

If after this wait the problem persists, the most likely cause is a typing error in your email address during the registration process. This can easily happen, especially if you were using a mobile device or if there was some distraction at the time of filling out the form.

Remember that our team is available to help and ensure that you have the best possible experience with Adapta One. Don't hesitate to contact us if you have any other questions or difficulties.